Security veteran steps into iServeU CISO appointment to steer global safeguards

Cloud native payments and banking technology company iServeU has brought in a seasoned security leader to head its global cyber posture, with the iServeU CISO appointment of Gagan Bihari Sathpathy underscoring the central role of trust and compliance in its growth plans.

Sathpathy joins iServeU after serving as chief information security officer at Bank of India, where he spent years overseeing protection for large scale financial systems. He brings more than 30 years of experience across information security, regulatory governance and operational resilience within the banking and financial services sector.

At iServeU, he will be responsible for shaping and executing the company’s cybersecurity strategy as it scales its microservices based switching platform across international markets. The role includes building frameworks that address emerging regulatory regimes and securing the certifications required for global operations.

The company describes itself as a global leader in cloud hosted payment infrastructure and sees enterprise grade security as a core part of its value proposition for financial institutions.

In his previous role at Bank of India, Sathpathy led comprehensive security programmes that covered vulnerability assessment, business continuity management and advanced threat mitigation. That experience in managing risk across a national banking network is expected to be central to his work at iServeU.

Sanjib Parida, co founder and chief technology officer at iServeU, said that security and compliance sit at the heart of the company’s products. He noted that as the platform supports more prominent institutions, Sathpathy’s expertise in banking security and regulation will be vital to maintaining trust and reliability.

One of the key priorities will be aligning iServeU’s controls with frameworks such as India’s Digital Personal Data Protection Act while also meeting expectations from regulators and partners in other regions. Sathpathy is expected to drive continuous improvements in monitoring, response and resilience.

As financial services move deeper into cloud environments and open interfaces, regulators are raising the bar on data protection, uptime and incident readiness. For infrastructure providers like iServeU, security leadership is no longer a back office function but a frontline requirement for winning and retaining clients.

By appointing a CISO with direct experience inside a large public sector bank, iServeU is signalling that it intends to stay ahead of security and compliance demands rather than react to them. The effectiveness of this move will be measured by how confidently partner institutions and regulators view the platform as it scales across markets and use cases.

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