Narayana Health, one of India’s leading healthcare institutions, has announced the launch of its nationwide emergency awareness initiative titled ‘One Number for All Your Medical Needs.’ The campaign introduces a dedicated helpline, 1800 309 0309, to simplify and accelerate emergency response across the country.
The new emergency helpline forms the backbone of NEAR (Narayana Emergency Ambulance Response), a service operational 24x7 through Narayana Health’s expansive hospital network. The campaign aims to address a critical gap in public awareness—lack of clarity during medical emergencies about whom to contact and what steps to take.
Dr. Ashish Bajaj, Group Chief Marketing Officer, Narayana Health, explained, “Medical emergencies do not discriminate by age or background. Every minute counts. Our campaign delivers a simple but life-saving message—knowing the right number and acting fast can change outcomes.”
The campaign comes at a time when India is facing an escalating crisis in emergency care. With over 150,000 annual road traffic fatalities, and cardiovascular conditions and stroke cases rising steeply, the need for an integrated emergency response system is more urgent than ever. Many patients lose critical time due to confusion and delayed action.
Through this campaign, Narayana Health offers more than just an ambulance number. The service integrates expert trauma teams, real-time communication, and hospital coordination to ensure patients receive immediate medical attention regardless of location or time.
Abhishek Misra, Country Head – Brand and Marketing, Narayana Health, said, “We are building a behaviour shift. We want 1800 309 0309 to become second nature for every Indian. The campaign’s goal is to embed emergency readiness in the everyday lives of people, whether in metros or Tier 2 and Tier 3 cities.”
The ‘One Number’ campaign is being amplified through multiple platforms—digital media, out-of-home advertising, radio spots, and ground activations in corporate parks and residential areas. Designed with emotional narratives and bold visuals, it targets awareness and recall with a single directive—remember the number and act without hesitation.
About Narayana Health
Founded by Dr. Devi Shetty and headquartered in Bengaluru, Narayana Health operates a network of hospitals and clinics across India and the Caribbean. With over 18,800 professionals and more than 3,800 doctors, the institution is known for its technological expertise, patient-first philosophy, and commitment to excellence in medical outcomes.
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